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Thank you for purchasing expertwhite gels. We are certain you will love this product.

As you are aware the world has gone crazy with supply chain and delivery charges since COVID. It has become impossible for us to continue to offer free shipping, especially internationally. In Fact, we think most business have adopted this new shipping policy. You will be charged a shipping charge at checkout (prices may vary slightly by destination) However, USA orders you may expect about $4.99 and international orders are around $14.99. Please note: We are still heavily subsidizing the cost to ship the product to you. 

All orders are tracked and insured.

USA: Orders shipped in USA are on track for normal delivery times.

WORLDWIDE: While most of our international orders arrive within 7-14 days business days overseas, we ask our customers to allow extra time for delivery for any delays related which are beyond our control.

Thank you for your business and continued support. We offer 30-day back guarantee from receipt of product.

Expertwhite Team

What if your package does not arrive?

Very rarely, but not can happen, that a shipment does not meet its destination. We are able to send a replacement (as your package is insured).
We would obviously love you to experience our product as we know you are going to be thrilled with the results. Although, should we re-send and it does not arrive (it should definitely arrive!) We are unable to refund you after that. (As the insurance would then have lapsed). The chances of a parcel not arriving twice is very rare (especially when we have confirmed your shipping address).
Warmest Regards
Customer Care